Digital sovereignty in a public authority with 850 workplaces
A fully worked model scenario: how a public administration moves from a US cloud to a sovereign platform with xworks.365 – with disclosed assumptions, architecture and traceable metrics.
Note: this is a model scenario, not a real customer reference
The “model city” shown here is a constructed example organisation. All figures are model calculations based on the assumptions disclosed below – they are not measured results from a specific customer and not a guarantee. Your actual values depend on user count, licence mix, data volume and migration effort. Talk to us for a calculation with your own numbers.
Starting position of the model organisation
We assume a mid-sized municipal administration with a classic departmental structure and a mixed device fleet.
Municipal administration, 12 departments
850 (180 mobile / field staff)
850 personal, 60 shared function mailboxes
14 TB file storage, 9 TB email
US hyperscaler suite plus on-premise file server
CLOUD Act, Schrems II, council resolution on sovereignty
Project objectives
Legally sound data residency
All primary, backup and log data in Germany, operated by a German legal entity without extraterritorial access.
One platform instead of a tool zoo
Email, calendar, contacts, files, document editing and video conferencing consolidated – reducing shadow IT.
Keep systems interoperable
Open standards (IMAP, SMTP, CalDAV, CardDAV, WebDAV) and line-of-business integration without proprietary connectors.
Switch without service interruption
Migration during regular public office hours, department by department, with parallel operation in the transition phase.
Architecture in the model scenario
The target setup follows the four-layer model of xworks.365 – every layer stays under German operational responsibility.
Access layer
Browser interface, desktop and mobile clients plus standard protocols (IMAP/SMTP, CalDAV, CardDAV, WebDAV) for existing clients. No external CDNs or trackers are loaded.
Application layer
The platform services: carrier-grade mail system, calendar and tasks, cloud storage with file groups, Euro-Office for collaborative document editing, and video conferencing.
Security and identity layer
Role and permission model along departmental lines, tenant separation, two-factor authentication, encryption in transit and at rest, audit-ready logging.
Infrastructure layer
Operated in German high-security data centres with redundant sites, geo-redundant backup and ISO/IEC 27001-certified information security management.
Data flow and integrations
Line-of-business systems
Connected via REST APIs and an SMTP relay – notices and notifications go through your own platform instead of external delivery services.
Directory service
Users, groups and departmental structures are taken from the existing directory; roles mirror the organisational chart.
External communication
Share links with expiry dates and password protection for citizens and external service providers – no account required on the recipient side.
Migration in four phases
- Phase 1 · weeks 1–4
Inventory and target picture
Survey of mailboxes, file shares, line-of-business systems and interfaces. Definition of the role model per department and of retention rules.
- Phase 2 · weeks 5–8
Pilot with two departments
Around 90 workplaces in parallel operation. Testing mail routing, calendar sharing, document editing and mobile access.
- Phase 3 · weeks 9–20
Wave migration
Department by department migration of mailboxes and file storage in waves of roughly 100 workplaces, each with a short training session and an office hour.
- Phase 4 · weeks 21–24
Decommissioning and evidence
Shutdown of legacy systems, export and deletion records, updates to the record of processing activities and the data protection impact assessment.
Measurable outcomes in the model
All values are calculated model results for the example organisation described above – the calculations are shown below.
Data in Germany
Primary data, backups and logs remain in German data centres; support is delivered from Germany.
Tools consolidated
Mail, calendar, file storage, document editing, file sharing and video conferencing run on one platform instead of six separate services.
Weeks to decommissioning
Four phases from inventory to legacy shutdown, without interrupting public service operations.
Workplaces in 9 waves
A pilot with 90 workplaces, followed by eight waves of around 95 workplaces during normal operations.
Third-country transfers
No processing outside the EU, so no transfer impact assessment under Schrems II is required.
Data volume migrated
14 TB of file storage and 9 TB of email, transferred via standard protocols instead of proprietary export tooling.
Assumptions and calculation
To keep the numbers verifiable, here are the underlying assumptions. Replace them with your own values to transfer the model to your organisation.
- User count
- 850 workplaces, including 60 shared function mailboxes without their own licence.
- Wave size
- 850 workplaces minus 90 in the pilot leaves 760, spread across 8 waves of roughly 95.
- Project duration
- 4 + 4 + 12 + 4 weeks per phase, 24 weeks in total without buffer time.
- Data volume
- 14 TB file storage (approx. 16.5 GB per workplace) and 9 TB email (approx. 10.6 GB per mailbox).
- Tool consolidation
- Six previously separate services are counted as absorbed into the platform. Line-of-business systems remain unchanged.
- Not included
- Costs for end devices, network connectivity, internal staff effort and custom adaptations to line-of-business systems.
Transferable lessons
- Make sovereignty verifiable up front: put legal entity, data location, support location and key custody in writing.
- Settle the exit during procurement, not at termination – a complete self-service export belongs in the specification.
- Define the role model before migration; correcting permissions afterwards costs more than the data transfer itself.
- Prefer standard protocols: IMAP, CalDAV, CardDAV and WebDAV keep legacy clients usable during parallel operation.
- Migrate in waves and offer an office hour per wave – this noticeably lowers ticket load compared with a big-bang cutover.
- Update the record of processing activities and the impact assessment right after decommissioning, while details are fresh.
Related questions
Further answers on digital sovereignty, data sovereignty and compliance.
Digital sovereignty
What does digital sovereignty mean?
An organization's ability to decide independently about its data, technology and IT operations – without legal, technical or economic dependency on individual vendors or third countries.
Read the definition and four dimensionsHow do you achieve digital sovereignty in practice?
In six steps: take stock, assess risks, define binding sovereignty criteria, select providers, migrate step by step and review continuously through audits and export tests.
Read the step-by-step guide
Data sovereignty & sovereign cloud
What is a sovereign cloud?
A cloud environment with a European legal entity, storage and processing in the EU, operations and support from within the EU, and full customer control over keys, configuration and data export.
See the twelve-point checklistWhat does data sovereignty mean?
The right and technical ability to decide at any time who accesses your data, where it is processed and in which form it can leave the system.
Browse the sovereignty glossaryWhere is my data stored?
Exclusively in our own ISO/IEC 27001-certified data centre in Germany (Ahaus, Münsterland) – with no data transfer to third countries.
Learn about security and our data centre
Compliance & law
What does the US CLOUD Act mean for European companies?
US companies must hand over data on request from US authorities – regardless of storage location and including their European subsidiaries.
Go to the US CLOUD Act topic pageWhat does the Schrems II ruling mean for cloud services?
Data transfers to the US require additional safeguards and case-by-case assessments. Processing exclusively inside the EU avoids these obligations.
Go to the Schrems II topic pageWhat makes a cloud GDPR compliant?
A data processing agreement under Art. 28 GDPR, documented technical and organisational measures, transparent sub-processors, clear retention periods and a complete data export.
See the GDPR cloud checklistWhat role do Gaia-X and BSI IT-Grundschutz play?
Gaia-X provides a European framework for interoperable cloud services, BSI IT-Grundschutz concrete building blocks for technical and organisational protection.
Go to the Gaia-X topic page
Alternatives & migration
Is there a sovereign alternative to Microsoft 365?
xworks.365 covers email, calendar, contacts, files, document editing and video conferencing in one integrated platform – operated by a German company in Germany.
See all features at a glanceHow do I avoid vendor lock-in?
Open standards (IMAP, SMTP, CalDAV, CardDAV, WebDAV), open document formats and a complete self-service export – contractually settled during selection.
Compare sovereign cloud approaches
